A national logistics company was burning cash on missed windows, wasted fuel, and frustrated customers. Dispatchers operated on instinct, not insight—and manual routing decisions caused ripple effects across the network. They knew AI could help, but no one had a clear idea of how to apply it without blowing up operations.
We built a real-time AI routing engine integrated with traffic, weather, and delivery data. Dispatchers now see the most efficient route automatically. Customer satisfaction rose, fuel waste dropped, and the leadership team finally had visibility into logistics performance. The shift wasn’t just technical—it was cultural.
How we Completed
Time, fuel, and customer satisfaction were all bleeding from inefficiencies in a complex logistics chain. We didn’t just plug in an AI model—we embedded real-time intelligence into the core of their delivery operation, empowering dispatchers to work smarter and customers to trust the system.
The Mission
To bring precision, sustainability, and speed to logistics by transforming operations through intelligent automation.
Challenges
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Outdated paper-based planning
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Low visibility into last-mile performance
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High carbon footprint and fuel waste
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Internal skepticism toward “AI hype”
Solutions
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Conducted a 10-day audit and opportunity analysis
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Built and deployed an AI-powered route optimization engine
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Integrated real-time tracking + weather + traffic feeds
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Delivered operational dashboards for dispatchers and executives
Final Results
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Reduced fuel consumption by 22%
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Cut missed delivery windows by 38%
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Increased dispatcher efficiency by 4x
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Gained full buy-in across teams after 60 days
Testimonial
“InConsulting turned a mess into momentum. They didn’t just deploy AI — they delivered clarity, speed, and results our execs could see every morning.”
— COO, National Logistics Provider
